Guest Services: 317.917.2500 and GuestServices@Pacers.com
General Information
Accessibility Information
Arena Guide
Gainbridge Fieldhouse, located in the heart of downtown Indy, is home to the NBA Indiana Pacers , the WNBA Indiana Fever, major concerts featuring headliner performers, and much more. The 18,000-seat fieldhouse, often referred to as a basketball shrine, pays homage to Indiana’s passion for hoops. Every seat is a good seat where you will feel on top of the action. Gainbridge Fieldhouse is a fully accessible facility. All entrances into the Fieldhouse, as well as all levels of the Fieldhouse, are fully accessible via ramps, elevators, and/or escalators. Accommodations for guests with disabilities include restrooms, accessible ticket and concession counters, assisted listening devices, wheelchair availability, and more.
Accessibility Tips:
- A passenger drop-off area for those with disabilities is located on Bankers Life Court, which is a one-way eastbound street just off of Pennsylvania St. Accessible parking can be found at the Virginia Ave. garage.
- The Guest Relations Desk on the Main Concourse at Section 20 is open during all events to assist with all accessibility needs. The Guest Relations Desk in the Entry Pavilion is open during all events as well as Monday-Friday from 8:30 am-5:30 pm. Additionally, Guest Experience staff are stationed throughout the Fieldhouse to assist with general inquiries and accommodations for guests with disabilities.
- Seating for guests utilizing wheelchairs/mobility equipment is dispersed throughout the fieldhouse. The ticket office will provide information on the variety of options and prices available.
- Assistive listening devices are available upon request. Advance notice of seven days is requested to ensure availability.
- Information in Braille is located throughout Gainbridge Fieldhouse. Assistance with menu options at concessions is available upon request.
- Service animals are permitted. The Fieldhouse requests advance notice of an assistive animal to make accommodations for the guest and animal.
- Restrooms located throughout Bankers Life Fieldhouse provide accessible amenities. In addition, Gender-Neutral Restrooms are available on all levels of the Fieldhouse.
- Gainbridge Fieldhouse is a Sensory Inclusive Venue. Sensory Bags containing noise cancelling headphones as well as weighted lap pads are available at all Guest Relations Desks.